In the afternoon, hubby called the car workshop to check out the status of the rectification works. To our surprised, after a week plus, they have not even started on the repair works yet. We were kinda angry de. We were told that they found a lot more damages that amount to $7K (previous estimates only $1800) which they were currently seeking our insurance company for approval before the commencement of the works. We were shocked at the amount. We probed further, then understand that these additional damages were probably from the previous accident which happen before we bought our car. According to them, they were unable to repair the current damages without doing up the old ones. We also called the insurance company to check out the status, apparently the adjustor who is handling our case, is not sure at all. We expressed our disappointment in the way they handled the case and there was no followed up as well. After checking through all her records, she found the new estimates from the car workshop. By then we were super pissed off le... but still have to keep our cool. We were told that the estimates of $7K is considered as total loss of a vehicle (which means $7K to be returned to owner instead of repairing the vehicle). However, our case, is not as simple as that. The damages caused in this accident only amounting to $1.8K however due to the previous damages the repair cost had to increase to $7K now. So the adjustor is still looking into the issue. Hope that they could be resolved by the time we returned.
We forseen that by the time when we returned, our car might not be ready yet. The insurance company only allows us to get rental car for a period of 30days or $900. So we decided to return the rental car by today and rent it again if necessary. To settle the rental car, Hubby left for work kinda early @ 4.45pm.. luckily managed to get our lunch and hubby's packed dinner ready by then.. Simple dishes - chow mein & Sweet corns soup.
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